• FAQ

  • RAVANA AIR – FREQUENTLY ASKED QUESTIONS (FAQ’s)

    1. Who owns Ravana Air?

    Ravana Air is owned by mr Mandanayake

    2. How many aircraft does ravana air have?

    Ravana Air operates three Cessna grand caravans with two of them being amphibian aircraft and one of them a wheeled aircraft.

    3. What are the services offered by Ravana Air?

    • Daily scheduled flights
    • Premium charter flights
    • Scenic flights

    4. Where does Ravana Air operate to?

    • Daily Scheduled Flights are operated to Kandy, Sigiriya, Koggala, Dickwella, Trincomalee, Batticaloa, Weerawila and Castlereagh
    • Charter Flights are operated to all scheduled destinations and Nuwara Eliya, Jaffna, Ampara, Kilinochchi, Bentota and Anuradhapura.
    • We offer Scenic Flights over the regions of Colombo, Kandy, or Sigiriya.

    5. Where is Ravana Air based?

    The Airline is based out of Katunayake where it operates a dedicated domestic terminal (within the precincts of the Bandaranaike International Airport)

    6. How does Ravana Air maintain their aircraft?

    Ravana Air has its own purpose-built hangar and maintenance facilities

    7. How does Ravana Air maintain their aircraft?

    We have a seating capacity of eight on each plane.

    8. How much baggage can we carry on our flight?

    Ravana Air allows up to 23Kg of main luggage and 5Kg of hand luggage on board
    *Conditions Apply

    9. Does Ravana Air operate in the night?

    No, we do not. Currently, we are authorised to fly between the hours of 07:00hrs and 17:00hrs only

    10. How old is Ravana Air?

    As of the 1st of July 2019, Ravana Air has been in operation for 6 years

    11. How many passengers have Ravana Air served?

    Ravana Air has served more than 70,000 passengers since inception on their scheduled and charter flight services.

    12. How many scheduled flights a week does Ravana Air have?

    Ravana Air over operates 80-100 scheduled flights a week.

    13. How comfortable are the seats in the aircraft?

    Ravana Air has 8 full leather seats to provide our passengers with maximum comfort.

    14. Does Ravana Air have a Code Share partner?

    Yes, we do. All Ravana Air scheduled flights operate in code share with SriLankan Airlines and are also be available for sale throughout the SriLankan Airlines network and all Travel Agents around the world via Global Distribution Systems, under a “UL” designated flight number.

    15. Are there same day returns with Ravana Air?

    Yes, we do operate same day return flights on selected locations (Please refer our Flight schedules

    16. Does Ravana Air charge for children?

    Ravana Air charges the full fare for children above 2 years old and charges 20% of the fare for infants between the ages fifteen (15) days old to twenty four (24) months old

    17. Does Ravana Air accommodate Surf Boards?

    We accommodate Surf Boards on our Charter Flights.
    *Conditions Apply

    18. Does Ravana Air operate Scheduled flights to Nuwara Eliya?

    Nuwara Eliya is served by our charter flight service only.

    19. Are Ravana Air tickets refundable?

    All tickets are non- refundable, unless otherwise stipulated by Ravana Air.

    20. How early does Ravana Air require passengers to Check-In?

    Passengers are required to check in will be 30 minutes prior to the scheduled departure time.

    21. Does Ravana Air offer industry discounts?

    Yes, we offer discounts up to 50% for those who are working for airlines.

    22. What are the documents I need to produce at the airport?

    Passengers may be asked to produce their ID cards / Passports and/or a printout of their e-ticket of travel at certain airports.

    23. Is travel insurance provided by Ravana Air?

    Yes, we offer travel insurance.

    24. How much time is required to transfer from BIA terminal to the Ravana Air terminal?

    Passengers need a minimum of 60 minutes at clearance.

    25. How do I get my ticket when I book my flight online?

    When a booking is made online, the passenger will receive an electronic ticket (e-ticket) to the email address that was provided during the booking process along with the travel itinerary.